Frequently Asked Question

We deliver services across Gurgaon (Gurugram). In the near future, we are willing to expand our services in Delhi NCR, and other parts of the country.

We care for the environment as much as you do for that we have adopted techniques that enable us to clean your garments using much lesser water, detergent, and other natural resources. We use only environment-friendly safe detergents.

You can make payment online, in cash, or by card swapping. That's all up to you. We even take payments by all the mobile payment apps. All your payments are safe with us. We guarantee 100% safety for all your transactions.

For washing the clothes it will take 24 hours and for dry cleaning the duration in about 2-3 days. But if you want to choose according to your requirement then you can choose the time according to you during the placing of the order.

If you require your clothes before the schedule then you will have to pay extra charges. For fast delivery, we offer express delivery. The charges of Express delivery are just twice the price of the normal delivery.

Make sure you tell all your requirements to the pickup agent and we will make sure that we don't disappoint you with our services. We only use the safe and best chemicals that keep the quality of your clothes intact.

We offer services from 8:00 A.M. to 8 P.M. but you can place your order at any time by just visiting our website. We will respond to it as soon as possible and will work to the best of our abilities to make your washing right.

Yes, make sure to notify us before handing over the laundry. The inbuilt water heating technology of Stack Washer can easily remove every stain. Our services are perfectly altered and treat every customer's clothing as our own. We make sure that the services we provide should be consistent so that our customers enjoy predictable results.

We offer world-class services to our customers at very affordable prices. The detergents/chemicals used are from Diversey (USA) & Concord (France). As we say, we deliver smiles; we make sure you are happy with our services.

Kleanex Services offer services for Dry Cleaning too. We offer Organic Dry Cleaning for your clothes, blankets, quilts, curtains, sofas, and others.

Yes, we do wash blankets, quilts. We even wash the Sofa (Fabric and leather both). We have a wide range for this. We almost dry clean every household item possible. The pricing is different for different articles.

We offer the best services. We can surely tell you that it will not happen but if by mistake it does then we will compensate for that. The compensation will be done according to the company's policy guidelines.

If our washing team finds any valuable stuff inside your clothes then we assure you that we will return it to you. We are constantly working toward customer satisfaction, so we will make sure to return any valuable thing if found in your pocket.

At Kleanex Services, we understand the importance of your valuable clothing and we have developed solutions that would make your garment adorn a smile every time it comes to us. We don't mix your clothes with other clothes and uses a separate wash cycle for every customer.

We are using the best machinery and the best staff that will take care of your clothes properly and carefully. But if in some came if you find your clothes damaged at the time of delivery please come to us within 24 hours and we will compensate for the loss.

The inbuilt water heating technology in the stack washer can easily remove every stain. So, there is no chance of any stains left after washing. If it does, please return immediately and we will wash it again and it won't require you to pay extra charges.

1. Eco- Friendly: We are committed to using environmentally safe products and chemicals.
2. On-Time Delivery: We deliver your clothes to your doorstep at the promised time.
3. Affordable: We deliver the best service at a very affordable price which anyone can bear.
4. Quality: We only use the safe and best chemicals that keep the quality of your clothes intact.

Make sure you tell your requirements to the pick-up boy. At Kleanex Services, we understand the importance of your valuable clothing and we have developed solutions that would make your garment adorn a smile every time it comes to us. In fact, no more wasting precious time because your laundry and dry cleaning services are now a click away!

We use the Certified Chemicals/detergents from Diversey (USA) and Concord (France). You should no longer be dependent on a single cleaning service - experience the luxury to choose the services provided, locations, and budget. Our dedicated team of experts aims at using environment-friendly practices, equipment, and processes to ensure the highest quality cleaning. We also believe in maintaining a socially responsible initiative that can help us in balancing an eco-friendly environment.

1. Stack Washer: The inbuilt water heating technology can easily remove every stain.
2. Vacuum Steam Ironing Machine: Removes every wrinkle of your clothes and make them feel new.
3. Ironing and Blowing Table: Ironing tables with suction and blowing tables with all steam iron press.

Our dedicated team of experts aims at using environment-friendly practices, equipment, and processes to ensure the highest quality cleaning. We also believe in maintaining a socially responsible initiative that can help us in balancing an eco-friendly environment.

You can notify us through the mail, call, or by WhatsApp and we will return the laundry back to you. You can only cancel the order before pick up only because after pick up we send it to the machinery.

You can reschedule your pickup by going on our website and leave your message in the contact option. We will pick up the laundry at your preferable time. You can only reschedule once.

We offer services in various categories:
1. Organic Dry Cleaning
2. Carpet Cleaning
3. Shoe Cleaning
4. Sofa Cleaning
5. Iron & Pressing
6. Garment Alteration

No, you don't require paying any money to the delivery agent. We pick up your dirty clothes from your doorstep and deliver you fresh, clean clothes back at your doorstep. We offer free pickup and delivery with all orders, so you can easily spend time doing other important things while we handle all of your dry cleaning and laundry needs.

We are committed to using environmentally safe products and chemicals. We care for the environment as much as you do for that. We have adopted techniques that enable us to clean your garments using much lesser water, detergent, and other natural resources. We use only environment-friendly safe detergents.

You will always receive a message whenever our delivery agent will pick up/deliver your laundry. Be ready with your laundry, our delivery agent will reach to you within half an hour.

You can avail discounts or offers by checking on our website. Keep looking on our webpage for the latest benefits and discounts.

You can mail us at kleanex@kleanex.co.in or can call us at +91 8433314333 for queries and support. We will have to hear from you and will make sure you get the proper assistance.

You can view it in the pricing tab on our website or you can call us directly at +91 8433314333 for further assistance.

That's not a problem. You just have to prepare two sets of clothes each for dry cleaning and for washing and mention it above the bag.

You will receive your invoice through text message or through mail immediately after making the payment. In some cases, it may take some time. If you haven't received it please contact us at kleanex@kleanex.co.in or can call us at +91 8433314333 for support.

Currently, we only offer services only along Gurgaon. We are extending soon. Also, we don't have other outlets.

For fast services, you must choose the express service option during the placing of the order. You will receive the best services irrespective of the fast process. The pricing of the drycleanig will be just double of the normal drycleanig services.

If the fabric of your cloth is very delicate and requires extra attention then let us know before handing over the laundry to us. We will make sure your delicate cloth gets the right attention.

No, you will need to tell us about the type of service you want, whether it is wash and fold or wash and iron. The pricing is different for different choices.

We offer a very easy and convenient way of placing the order online but if you are not able to make an online order then you can place your order by calling us at +91 8433314333.

We deal with all types of fabrics and materials that are washable. We use the chemicals or detergents according to the type of material of the fabric.

Dry cleaning involves a special type of solvents and a machine for washing the clothes whereas laundering includes washing with water.

It is not advised to keep the clothes in the bag that was delivered with it. That bag is only for transport. Please remove the bag and then keep your dry cleaned clothes in the wardrobe.

Obviously, we dry your clothes and fold them. If you have asked for ironing or premium service we offer services accordingly.

Yes, we have different price lists for men's clothes, women's clothes, kid's clothes, shoes and bags, household items, and sofa and carpets. For viewing the respective price list tap on the pricing column on the web page of our company.

Yes, we dry clean all types of shoes including sports shoes. We organically dryclean your shoes and make them look brand new.

Yes, we organically dry clean all the types and sizes of the soft toys. We assure you of maintaining the quality of the soft toys. For organically dry cleaning the soft toy, the price is according to the size and type of the soft toy.

We wash almost all types of bags including school bags, traveling bags, handbag-cloth, handbag-leather, laptop bag fabric, laptop bags leather, and suitcase.

We are one of the best Dry cleaning service providers in Gurgaon (Gurugram). At Kleanex Services, we understand the importance of your valuable clothing and we have developed solutions that would make your garment adorn a smile every time it comes to us. In fact, no more wasting precious time because your laundry and dry cleaning services are now a click away!

We dry clean blankets, quilts, curtains, bedsheets, blinds, and soft toys. The pricing for each household item depending upon its size is different.

Yes, we deal with all types of jackets. We will use the solvent that is best for your leather jacket and will make sure to maintain the quality and color of your jacket.

Free Pickup & Delivery 84333 14333 Call Now!
Shop No R3-104, 1st Floor
M3M Urbana, Sector -67
Gurugram, Haryana - 122101